Shipping policy

Last updated: October 15, 2026

SCMEGA sells digital eSIM products only. Nothing is shipped physically, so there are no shipping fees, no delivery delays, and no customs charges.

How your eSIM is delivered

• Right after your payment is confirmed, your eSIM is sent to the email address you entered at checkout.
• The email includes an Install eSIM button that opens your QR code and the details for manual installation, plus step-by-step installation instructions.
• Delivery is usually instant (within a few minutes). In rare cases, such as payment verification checks, it can take up to 24 hours.

Didn't receive your eSIM?

1. Check your spam, junk, and promotions folders.
2. Make sure the email address on your order is correct.
3. If you still can't find it after 1 hour, contact us at support@scmega.com with your order number and we will resend it.

When to install

We recommend installing your eSIM before you travel, while you are connected to Wi-Fi. For most plans, the validity period only starts once the eSIM connects to a supported network at your destination. Check the product page for the exact activation rules of your plan. See our installation guide.

Delivery worldwide

Because delivery is by email, you can buy and receive your eSIM from anywhere in the world.